Privacy Policy

Privacy Policy

Cumberland Supply LLC (“Cumberland Supply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website and communications. This Privacy Policy explains how we collect, use, disclose, and protect your information, including information related to SMS messaging. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number or mobile number
  • Mailing address
  • Communication preferences
  • SMS opt-in and consent status
  • Any other information you submit through forms, account activity, or other communications with us

 

We may also collect certain non-personal information automatically through website analytics tools, such as your browser type, pages visited, time spent on the site, referring website, and similar technical data.

How We Use Information

We may use the information we collect to:

  • Provide services and respond to inquiries
  • Communicate with you about your account, orders, or requests
  • Send transactional or service-related SMS messages to users who have opted in
  • Improve our website, customer service, and business operations
  • Comply with legal and regulatory requirements

 

We do not use personal information to send SMS marketing messages. SMS communications are limited to customer support, service-related communications, transactional or informational messages, account-related notifications, and related operational communications.

For more information, please review our SMS Terms & Conditions

SMS Messaging and Consent

By providing your mobile phone number and opting in, you consent to receive SMS messages from Cumberland Supply LLC.

  • Message frequency may vary
  • Message and data rates may apply
  • You may opt out at any time by replying STOP
  • For help, reply HELP or contact us using the contact information below

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and better understand how visitors use our site.

You may choose to disable cookies through your browser settings. Doing so may affect certain website features or functionality.

We may use third-party analytics tools, such as Google Analytics, to collect general website usage information.

Data Sharing and Disclosure

We do not sell, rent, or share your mobile number or SMS opt-in information with third parties for marketing or promotional purposes.

We may share personal information only in limited circumstances, including:

  • With service providers that help us operate our website, business systems, or messaging services
  • To comply with legal obligations, lawful requests, or regulatory requirements
  • To protect our rights, property, or safety, or those of others

 

Mobile information will not be shared with third parties for marketing purposes.

Service Providers

We may use third-party vendors and service providers to support our operations, such as website hosting, analytics, and SMS delivery platforms. These providers may access information only as needed to perform services on our behalf and are not permitted to use it for unrelated marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may:

  • Opt out of SMS communications at any time
  • Request access to or correction of your personal information
  • Request deletion of your information, subject to legal or contractual obligations

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Cumberland Supply LLC
Email: support@cumberlandsupply.com
Phone: (717) 776-5951